Refund policy

At Baddies Wear, customer satisfaction is our priority. If you experience an issue with your order, we're here to help. Please read our Return & Exchange Policy carefully before requesting a return or exchange.

1. Exchange Policy

Products may be exchanged within 7 days of receiving your order if any of the following conditions apply:

  • You received a damaged or defective item.

  • You received the wrong product.

  • You need a different size (subject to stock availability).

To request an exchange, you must contact our customer support team within 7 days of receiving your order. Requests made after this period may not be eligible for exchange.

2. Return Policy

Returns are accepted only if:

  • The item received is damaged or defective.

  • The wrong product was delivered.

To be eligible for a return, the item must:

  • Be unused and unworn.

  • Be in its original condition.

  • Include all original tags, labels, and packaging.

  • Be returned in the same condition in which it was received.

3. Non-Returnable & Non-Exchangeable Items

The following items are not eligible for return or exchange:

  • Sale or discounted items.

  • Used, worn, or washed products.

  • Products returned without their original tags or packaging.

  • Items damaged due to misuse or improper care after delivery.

4. Exchange Process

Once your exchange request is reviewed and approved, our customer support team will provide instructions for the exchange process.

Replacement items will be shipped based on product availability. If the requested size or product is unavailable, our team will discuss alternative options with you.

Processing times may vary depending on product availability, shipping schedules, and verification of the returned item.

5. Important Notes

  • All exchange and return requests are subject to inspection and approval by Baddies Wear.

  • We reserve the right to refuse any return or exchange request that does not meet the conditions outlined in this policy.

  • This policy does not affect any rights provided under applicable consumer protection laws.

6. Contact Us

If you have any questions or would like to request a return or exchange, please contact our customer support team using the contact information available on our website.

Thank you for shopping with Baddies Wear. We appreciate your trust and are committed to providing the best possible shopping experience.